{"id":86712,"date":"2026-06-05T15:10:15","date_gmt":"2026-06-05T22:10:15","guid":{"rendered":"https:\/\/www.jamasoftware.com\/?page_id=86712"},"modified":"2026-06-05T15:11:46","modified_gmt":"2026-06-05T22:11:46","slug":"ai-data-policy","status":"publish","type":"page","link":"https:\/\/www.jamasoftware.com\/ai-data-policy\/","title":{"rendered":"AI Data Policy"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-n8y1vj-d1001fc7f9a4f30e2b0d8d0e3fad049f\">\n.avia-section.av-n8y1vj-d1001fc7f9a4f30e2b0d8d0e3fad049f{\nbackground-color:#05003b;\nbackground:linear-gradient( to right, #05003b, #1863d1 );\n}\n.avia-section.av-n8y1vj-d1001fc7f9a4f30e2b0d8d0e3fad049f .av-section-color-overlay{\nopacity:0.4;\nbackground-color:#2c538d;\n}\n<\/style>\n<div id='heading'  class='avia-section av-n8y1vj-d1001fc7f9a4f30e2b0d8d0e3fad049f main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll av-section-color-overlay-active container_wrap sidebar_right'  ><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-86712'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-n46l9u-bb63d8adbb02f9674882fd0a6e783bc4 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-n46l9u-bb63d8adbb02f9674882fd0a6e783bc4\">\n.flex_column.av-n46l9u-bb63d8adbb02f9674882fd0a6e783bc4{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-n46l9u-bb63d8adbb02f9674882fd0a6e783bc4 av_one_half  avia-builder-el-1  avia-builder-el-no-sibling  first no_margin flex_column_table_cell av-equal-height-column av-align-bottom av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vonaby-f47ca8875467d2c26d4134f99d04ac5d\">\n#top .av-special-heading.av-vonaby-f47ca8875467d2c26d4134f99d04ac5d{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-vonaby-f47ca8875467d2c26d4134f99d04ac5d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-vonaby-f47ca8875467d2c26d4134f99d04ac5d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-vonaby-f47ca8875467d2c26d4134f99d04ac5d av-special-heading-h1 meta-heading blockquote modern-quote  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  >AI Data Policy<\/h1><div class='av-subheading av-subheading_below'><p>Last updated May 12, 2025.<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='av_section_2'  class='avia-section av-vg4sdq-6f4d121236490b9eaf4c0248df98508f main_color avia-section-default avia-no-border-styling  avia-builder-el-3  el_after_av_section  avia-builder-el-last  legal avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-86712'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kltpglpk-e2c26a1c743728dc9575b691d40bed69\">\n#top .av-special-heading.av-kltpglpk-e2c26a1c743728dc9575b691d40bed69{\npadding-bottom:0;\ncolor:#0052cc;\nfont-size:22px;\n}\nbody .av-special-heading.av-kltpglpk-e2c26a1c743728dc9575b691d40bed69 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-kltpglpk-e2c26a1c743728dc9575b691d40bed69 .av-special-heading-tag{\nfont-size:22px;\n}\n.av-special-heading.av-kltpglpk-e2c26a1c743728dc9575b691d40bed69 .special-heading-inner-border{\nborder-color:#0052cc;\n}\n.av-special-heading.av-kltpglpk-e2c26a1c743728dc9575b691d40bed69 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n#top #wrap_all .av-special-heading.av-kltpglpk-e2c26a1c743728dc9575b691d40bed69 .av-special-heading-tag{\nfont-size:22px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-kltpglpk-e2c26a1c743728dc9575b691d40bed69 .av-special-heading-tag{\nfont-size:18px;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-kltpglpk-e2c26a1c743728dc9575b691d40bed69 .av-special-heading-tag{\nfont-size:18px;\n}\n}\n<\/style>\n<div  class='av-special-heading av-kltpglpk-e2c26a1c743728dc9575b691d40bed69 av-special-heading-h3 custom-color-heading blockquote modern-quote  avia-builder-el-4  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  >Jama Software AI Data Policy<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-klss1v7u-b09b2a04ba619b89172fa2776723e5a2 '  ><div class='avia_textblock' ><p>This policy describes how Jama Software Inc., a Delaware corporation headquartered in the United States, (variously referred to throughout as \u201cJama\u201d, \u201cwe\u201d or \u201cour\u201d) makes use of artificial intelligence, machine learning, natural-language algorithms or large-language models (referenced to throughout as \u201cAI\u201d) to provide features within products developed by Jama Software.<\/p>\n<h6>Commitment to Data Privacy and Security<\/h6>\n<p>Jama Software is committed to transparency and safeguarding customer data in its use of AI. As part of that commitment, Jama Software will follow the NIST framework for Explainable AI (NIST.IR.8312), which means that at Jama we are confident that our AI solutions are:<\/p>\n<ul>\n<li>Explainable \u2013 the outputs and processes of our system are backed by accompanying evidence and design<\/li>\n<li>Meaningful \u2013 the outputs from our solutions provide understandable and recognizable benefits<\/li>\n<li>Accurate \u2013 the outputs from our solutions are intelligible to our end customers<\/li>\n<li>Design Limited \u2013 the outputs from our system are within the designed constraints and avoid misleading, dangerous or unjust results<\/li>\n<\/ul>\n<h6>No Training on Customer Data<\/h6>\n<p>We do not use customer-specific data to train or fine-tune any of our general AI models. All models we deploy are trained on publicly available or Jama proprietary datasets that exclude customer data. Where appropriate, and at the direction of a customer, for isolated, customer-targeted models, some specific customer data and feedback may be used. Those customer-targeted models will not be incorporated into our general AI analysis.<\/p>\n<h6>No Public Processing of Customer Data<\/h6>\n<p>We do not process customer data through any publicly available large language models (LLMs). All AI processing occurs securely within our private infrastructure or third-party systems with strict contractual obligations for data privacy. All AI solutions and data handling adhere strictly to existing Jama data privacy policies.<\/p>\n<h6>Suggestions Only, Not Decisions<\/h6>\n<p>Any AI functionality provided within Jama Software\u2019s products is intended for suggestion purposes only. Customers are solely responsible for reviewing and validating any AI-generated content before using it in their workflows, communications, or outputs. We encourage customers to evaluate potential risks in using AI solutions and implement appropriate human oversight and testing to mitigate any risk.<\/p>\n<h6>Customer Control and Transparency<\/h6>\n<p>We believe customers should always have control over how their data is used in AI processes. To this end:<\/p>\n<ul>\n<li>Customers can opt in or out of AI-enhanced features where applicable.<\/li>\n<li>Our product interfaces provide clear disclosures when AI is being used to analyze or generate suggestions from customer data.<\/li>\n<li>AI-driven suggestions are presented alongside supporting information to empower customers in making informed decisions.<\/li>\n<\/ul>\n<h6>How We Protect Customer Data<\/h6>\n<p>We employ industry-leading security practices designed to protect the confidentiality, integrity, and availability of customer data processed by our AI features. These include:<\/p>\n<ul>\n<li>Encryption of data in transit and at rest.<\/li>\n<li>Role-based access controls to limit data access to authorized personnel only.<\/li>\n<li>Rigorous auditing and monitoring of AI processes.<\/li>\n<\/ul>\n<p>Additionally, all AI features are rigorously tested to ensure compliance with our data protection policies.<\/p>\n<h6>Updates to This Policy<\/h6>\n<p>As AI evolves, we may update this policy to reflect new capabilities, features, or regulatory requirements. We encourage you to review this policy periodically to stay informed about how we utilize AI in a secure and responsible manner.<\/p>\n<\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-86712'><div class='entry-content-wrapper clearfix'><\/p>\n<input class=\"fooboxshare_post_id\" type=\"hidden\" value=\"86712\"\/>","protected":false},"excerpt":{"rendered":"","protected":false},"author":224,"featured_media":0,"parent":0,"menu_order":54,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-86712","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Jama Software AI Data Policy | Jama Software<\/title>\n<meta name=\"description\" content=\"Understand the Jama AI data policy and learn how your personal data is collected and used by Jama Software.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jamasoftware.com\/ai-data-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI Data Policy\" \/>\n<meta property=\"og:description\" content=\"Understand the Jama AI data policy and learn how your personal data is collected and used by Jama Software.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.jamasoftware.com\/ai-data-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Jama Software\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-05T22:11:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.jamasoftware.com\/ai-data-policy\/\",\"url\":\"https:\/\/www.jamasoftware.com\/ai-data-policy\/\",\"name\":\"Jama Software AI Data Policy | Jama Software\",\"isPartOf\":{\"@id\":\"https:\/\/www.jamasoftware.com\/#website\"},\"datePublished\":\"2026-06-05T22:10:15+00:00\",\"dateModified\":\"2026-06-05T22:11:46+00:00\",\"description\":\"Understand the Jama AI data policy and learn how your personal data is collected and used by Jama Software.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.jamasoftware.com\/ai-data-policy\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.jamasoftware.com\/ai-data-policy\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.jamasoftware.com\/ai-data-policy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.jamasoftware.com\/solutions\/home\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"AI Data Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.jamasoftware.com\/#website\",\"url\":\"https:\/\/www.jamasoftware.com\/\",\"name\":\"Jama Software\",\"description\":\"Jama Connect\u00ae #1 in Requirements Management\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.jamasoftware.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Jama Software AI Data Policy | Jama Software","description":"Understand the Jama AI data policy and learn how your personal data is collected and used by Jama Software.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.jamasoftware.com\/ai-data-policy\/","og_locale":"en_US","og_type":"article","og_title":"AI Data Policy","og_description":"Understand the Jama AI data policy and learn how your personal data is collected and used by Jama Software.","og_url":"https:\/\/www.jamasoftware.com\/ai-data-policy\/","og_site_name":"Jama Software","article_modified_time":"2026-06-05T22:11:46+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.jamasoftware.com\/ai-data-policy\/","url":"https:\/\/www.jamasoftware.com\/ai-data-policy\/","name":"Jama Software AI Data Policy | Jama Software","isPartOf":{"@id":"https:\/\/www.jamasoftware.com\/#website"},"datePublished":"2026-06-05T22:10:15+00:00","dateModified":"2026-06-05T22:11:46+00:00","description":"Understand the Jama AI data policy and learn how your personal data is collected and used by Jama Software.","breadcrumb":{"@id":"https:\/\/www.jamasoftware.com\/ai-data-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.jamasoftware.com\/ai-data-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.jamasoftware.com\/ai-data-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.jamasoftware.com\/solutions\/home\/"},{"@type":"ListItem","position":2,"name":"AI Data Policy"}]},{"@type":"WebSite","@id":"https:\/\/www.jamasoftware.com\/#website","url":"https:\/\/www.jamasoftware.com\/","name":"Jama Software","description":"Jama Connect\u00ae #1 in Requirements Management","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.jamasoftware.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.jamasoftware.com\/wp-json\/wp\/v2\/pages\/86712","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jamasoftware.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jamasoftware.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jamasoftware.com\/wp-json\/wp\/v2\/users\/224"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jamasoftware.com\/wp-json\/wp\/v2\/comments?post=86712"}],"version-history":[{"count":1,"href":"https:\/\/www.jamasoftware.com\/wp-json\/wp\/v2\/pages\/86712\/revisions"}],"predecessor-version":[{"id":86713,"href":"https:\/\/www.jamasoftware.com\/wp-json\/wp\/v2\/pages\/86712\/revisions\/86713"}],"wp:attachment":[{"href":"https:\/\/www.jamasoftware.com\/wp-json\/wp\/v2\/media?parent=86712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}